Wheres that at?

Wheres that at? Its a question that from time to time a driver will ask, especially if he is new or uncertain and theres no problem with that as its better to ask rather than the job run late due to not being able to get to it.

However, we do have a little laugh from time to time at the drivers expence, mainly due to them reading the info on the screen incorrectly.

The system works by sending the job details to the driver. The details usually include the pick up address, the customer name and the type of car required such as a 6 seater or an 8 seater, an estae car or a saloon car.

On this one occasion it was a saloon car required at the railway station so on the screen appeared the word "STATION" and the word "SALOON".

It was quite amusing when the driver contacted the office to ask if it was a new pub and wanted to know where the "STATION SALOON" was.

System Upgrade

Its been one of those weeks where I have spenmt more time in the office than out on the road as the firm is changing over onto a new system for the taking and dispatch of taxi fares to the driver.

The new system uses GPS technology together with a PDA , internet and a mobile phone network allowing the taxi driver to work in a safer environment without having to use a two way radio.

We have been phasing this technolgy in for a few week and the drivers seem very happy about it. However, it has meant me spending a lot of time in the office dealing with this and I guess the same is to come for the next few weeks and trherefore it means that not as many storys can be told if I`m not out on the road to hear them so bear with me til things get back to normal. I`ll try and keep you updated with latest events.

Meanwhile, you can now book your cab by text message or you can do it on line at the website www.838383.co.uk