I know the law is the law and it is supposed to be upheld but there should be discretion used when dealing with blind or partially sighted people.
We pick up a few of these people and our drivers will always (NO EXCEPTION) help this person from where they are picked up at to where they are going and that means getting out the car, guiding them and offering help in every way possible. This of course does mean leaving the vehicle unattended for a short period of time.
The issue is how long is a short period of time as each person will maybe vary depending upon their disability. Maybe 5 mins should be enough. 1 minute certainly isn't as can be seen in the story below.
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