This week I have to submit my details for my CRB check renewal. For those not familiar with this, we need to have a CRB (Criminal records Bureau) check every 3 years to make sure that we are what the council deems as "Fit and proper" people for the job.
In all honesty I wouldnt like to think that any of my family were being picked up by a convicted killer or rapist so in my eyes the CRB check is a good thing.
However, what I do not agree with is the cost of £36 to the Town Hall and they don`t accept cash. Payment by credit/debit card or cheque and the procedure to make this payment is as follows.
First you go into the Town Hall and see the "Floor Walker" who takes your name and issues you with a ticket. You then sit and wait til its your turn and then they realise they cant deal with it and then ring someone from taxi licensing to deal with it.
After someone from licensing has seen you then you need to pay the fee and to do this the taxi licence person gives you a little slip of paper and you have to get another ticket from the floor walker and queue all over again just to pay.
Today, handing in my CRB check and paying for it took near on 35 minutes.
And these are the people that boast that the new payments system, speeds things up.
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